1. General

• By using this website and purchasing from SleepingWings, you agree to these Terms & Conditions.
• SleepingWings reserves the right to update or change these terms at any time without prior notice.

2. Products & Quality

• All products undergo strict quality checks before dispatch.
• Product images are for representation only; actual products may vary slightly in design or color.

3. Pricing & Payment

• Prices displayed include all applicable taxes unless otherwise stated.
• Orders are processed only after full payment is received.

4. Shipping & Delivery

• We deliver across India. Delivery timelines may vary depending on the location.
• Delays caused by courier services, strikes, or natural events are beyond our control.

5. Returns & Replacements

• Returns/replacements are accepted only in case of manufacturing defects.
• Customers must inform us within 7 days of delivery.
• Used, soiled, or physically damaged products (not caused during shipping) are not eligible for return.

6. Warranty

• Orthopedic mattresses come with a warranty period as mentioned on the product page or warranty card.
• Warranty covers only manufacturing defects, not damages from misuse, spills, cuts, or normal wear and tear.

7. Limitation of Liability

• SleepingWings shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products.
• Comfort levels may vary by individual; results are not guaranteed.

8. Governing Law

• These terms are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of Delhi courts.
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